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Content : Exam Guidelines

Term 1: Human Resources Function

RECRUITMENT

  1. Exam Quizzes on the meaning of recruitment
  2. Exam Quizzes on the recruitment procedure
  3. Exam Quizzes on job analysis
  4. Exam Quizzes on the differences between job description and job specification as components of a job analysis
  5. Exam Quizzes on job descriptions and job specifications from given statements or scenarios
  6. DExam Quizzes on the impact of internal and external recruitment.(Recruitment methods/types)
  7. Exam Quizzes on methods or types of recruitment from given scenarios or state
  8. Exam Quizzes (Questions and Answers) on sources of internal and external recruitment

SELECTION

  1. Exam Quizzes (Questions and Answers) on the selection procedure
  2. Exam Quizzes (Questions and Answers) on the meaning of screening as part of the selection procedure
  3. Exam Quizzes (Questions and Answers) on the purpose of an interview
  4. Exam Quizzes (Questions and Answers) on the role of the interviewer before and during the interview
  5. Exam Quizzes (Questions and Answers) on the role of the interviewee during the interview
  6. Exam Quizzes (Questions and Answers) on on the meaning of an employment contract
  7. Exam Quizzes (Questions and Answers) on the legal requirements/legalities of the employment contract
  8. Exam Quizzes (Questions and Answers) on the details, aspects or contents of an employment contract
  9. Exam Quizzes (Questions and Answers) on the reasons for the termination of an employment contract

INDUCTION 

  1. Defining or ElaboratingExam Quizzes (Questions and Answers) on on the meaning of induction
  2. Exam Quizzes (Questions and Answers) on the purpose of induction
  3. Exam Quizzes (Questions and Answers) on the advantages or benefits of induction
  4. Exam Quizzes (Questions and Answers) on aspects that must be included in the induction programme
  5. Exam Quizzes (Questions and Answers) on an induction programme from given scenarios and make recommendations for improvement

PLACEMENT

  1. Exam Quizzes (Questions and Answers) on the placement procedure
  2. Exam Quizzes (Questions and Answers) on the importance of training and skills development in HRM

FRINGE BENEFITS

  1. Exam Quizzes (Questions and Answers) on the differences between piecemeal and time-related
  2. Exam Quizzes (Questions and Answers) on the link between salary determination and the Basic Conditions of Employment Act

COMPULSORY BENEFITS

  1. Exam Quizzes (Questions and Answers) on employee benefits: Pension, Medical aid, Provident fund, and Allowances.
  2. Exam Quizzes (Questions and Answers) on Compulsory benefits: Benefits required by law, e.g. UIF, etc
  3. Exam Quizzes (Questions and Answers) on the advantages (positives) and disadvantages (negatives) of fringe benefits to the business
  4. Exam Quizzes (Questions and Answers) on the implication of Acts like the LRA/ BCEA/EEA/SDA on the human resources function

Ethics and Professionalism

  1. Exam Quizzes (Questions and Answers) on ethical behaviour
  2. Exam Quizzes (Questions and Answers) on practical examples of ethical and unethical business practices, e.g. using fair vs. unfair advertising techniques, etc.
  3. Exam Quizzes (Questions and Answers) on practical examples of professional and unprofessional business practices, e.g. good use of work time and abuse of work time, etc.
  4. Exam Quizzes (Questions and Answers) on how businesses can apply King Code principles of transparency, accountability and responsibility for good corporate governance to improve ethical and professional business practices.
  5. Exam Quizzes (Questions and Answers) on ways in which professional, responsible, ethical and effective business practice should be conducted, e.g. payment of fair wages, providing quality goods and services, not starting a business venture at someone else’s expense, etc.
  6. Exam Quizzes (Questions and Answers) on types of unethical and unprofessional behaviour from given scenarios or statements
  7. Exam Quizzes (Questions and Answers) on unprofessional and unethical businesses practices: Sexual harassment, Unauthorised use of workplace funds and resources, Unfair advertising – definition and examples, Pricing of goods in rural areas o Taxation/Tax evasion, Abuse of work time
  8. Exam Quizzes (Questions and Answers) ony unethical and unprofessional behaviour from given case studies and business scenarios
  9. Exam Quizzes (Questions and Answers) on improvements for unethical business behaviour and practices.

Term 1: Creative Thinking

  1. Exam Quizzes (Questions and Answers) on problem-solving and decision-making
  2. Exam Quizzes (Questions and Answers) on the steps in problem-solving from given scenarios or case studies
  3. Exam Quizzes (Questions and Answers) on business challenges from given scenarios and apply problem-solving techniques to solve business problems
  4. Exam Quizzes (Questions and Answers) on creative thinking skills to solve complex business problems
  5. Exam Quizzes (Questions and Answers) on benefits or advantages of creative thinking in the workplace
  6. Exam Quizzes (Questions and Answers) on the impact (positives and negatives) of creative thinking and problem-solving techniques, e.g.: Delphi technique, Force field analysis, Brainstorming, Mind mapping, Nominal group technique, SCAMPER, Forced combination, Empty chair
  7. Exam Quizzes (Questions and Answers) on how businesses can apply the above creative thinking or problem-solving techniques in the workplace
  8. Exam Quizzes (Questions and Answers) on ways for businesses to create an environment that promotes creative thinking

Term 1: Macro Environment: Business Strategies

  1. Exam Quizzes (Questions and Answers) on the strategic management process
  2. Exam Quizzes (Questions and Answers) on the strategic management process to solve business-related problems
  3. Exam Quizzes (Questions and Answers) on business challenges from given case studies
  4. Exam Quizzes (Questions and Answers) on the different types of business strategies
  5. Exam Quizzes (Questions and Answers) on strategies to overcome challenges from given scenarios of businesses and make recommendations for improvement
  6. Exam Quizzes (Questions and Answers) on how and when businesses can apply each type of business strategy
  7. Exam Quizzes (Questions and Answers) on the effectiveness (positives) of each type of business strategy
  8. Exam Quizzes (Questions and Answers) on the industrial analysis tools to analyse the challenges of the business environment: SWOT Analysis, Porter’s Five Forces, and PESTLE analysis
  9. Exam Quizzes (Questions and Answers) on business strategies to address challenges identified from given case studies/scenarios
  10. Exam Quizzes (Questions and Answers) on activities and steps in strategy evaluation

Term 2: Corporate Social Responsibility

SOCIAL RESPONSIBILITY

  1. Exam Quizzes (Questions and Answers) on social responsibility
  2. Exam Quizzes (Questions and Answers) on link between social responsibility and triple bottom line
  3. Exam Quizzes (Questions and Answers) on ways in which a business project can contribute towards the community, e.g. charitable contributions to NGO’s, involvement in community education, employment, employee volunteer programmes, etc.
  4. Exam Quizzes (Questions and Answers) on socio-economic issues that challenge social responsibility, e.g. HIV/Aids, unemployment, poverty, human rights aspects etc.
  5. Exam Quizzes (Questions and Answers) on ways in which businesses can deal with the above-mentioned socio-economic issues
  6. Exam Quizzes (Questions and Answers) on how businesses can contribute time and effort in improving the well-being of the following stakeholders: Employees and Community

COOPERATE SOCIAL RESPONSIBILITY/CSR

  1. Exam Quizzes (Questions and Answers) on the meaning of CSR
  2. Exam Quizzes (Questions and Answers) on the nature and purpose of CSR
  3. Exam Quizzes (Questions and Answers) on the components of CSR, e.g. environment, ethical corporate social investment, health and safety, etc.
  4. Exam Quizzes (Questions and Answers) on CSR programmes from given scenarios or statement
  5. Exam Quizzes (Questions and Answers) on the impact of CSR on business and communities

COOPERATE SOCIAL INVESTMENT/CSI

  1. Exam Quizzes (Questions and Answers) on the meaning of CSI
  2. Exam Quizzes (Questions and Answers) on the nature or purpose of CSI
  3. Exam Quizzes (Questions and Answers) on CSI focus areas, e.g. community, rural development, employees, environment.
  4. Exam Quizzes (Questions and Answers) on CSI projects from given scenarios
  5. Exam Quizzes (Questions and Answers) on CSR and CSR
  6. Exam Quizzes (Questions and Answers) on the impact of CSI on businesses and communities
  7. Exam Quizzes (Questions and Answers) on the differences between CSR and CSI

Term 2: Human Rights, Inclusivity and Environmental Issues

HUMAN RIGHTS

  1. Exam Quizzes (Questions and Answers) on human rights in the workplace
  2. Exam Quizzes (Questions and Answers) on human rights from given scenarios
  3. Exam Quizzes (Questions and Answers) on ways in which businesses can deal with human rights in the workplace
  4. Exam Quizzes (Questions and Answers) on the implications of human rights in the workplace
  5. Exam Quizzes (Questions and Answers) on human rights, inclusivity, and environmental issues

ECONOMIC RIGHTS

  1. Exam Quizzes (Questions and Answers) on economic rights of employees in the workplace

SOCIAL RIGHTS

  1. Exam Quizzes (Questions and Answers) on the social rights of employees in the workplace
  2. Exam Quizzes (Questions and Answers) on ways in which businesses could promote social rights in the workplace

CULTURAL RIGHTS •

  1. Exam Quizzes (Questions and Answers) on ways in which businesses could promote social rights in the workplace

EQUALITY, RESPECT AND DIGNITY AND ITS IMPLICATIONS ON BUSINESSES

  1. Exam Quizzes (Questions and Answers) on the implication of equality, respect, and dignity on businesses

DIVERSITY

  1. Exam Quizzes (Questions and Answers) on diversity issues in the workplace e.g. Poverty, inequality, race, gender, language, age and disability.
  2. Exam Quizzes (Questions and Answers) on ways in which businesses could deal with issues of diversity in the workplace
  3. Exam Quizzes (Questions and Answers) on the benefits or advantages of diversity in the workplace

ENVIRONMENTAL ISSUES

  1. Exam Quizzes (Questions and Answers) on the roles of the health and safety representatives in protecting the workplace environment, e.g. checking on the effectiveness of health and safety measures/identifying potential dangers in the work environment/ investigating workers’ complaints, etc.
  2. Exam Quizzes (Questions and Answers) on the roles of health and safety representatives from given scenarios
  3. Exam Quizzes (Questions and Answers) on the responsibilities of workers in promoting human health and safety in the workplace
  4. Exam Quizzes (Questions and Answers) on the responsibilities of employers in promoting human health and safety in the workplace
  5. Exam Quizzes (Questions and Answers) on ways businesses may use to protect the environment and human health

Term 2: Team Performance Assessment, Conflict Management, and Problem-Solving

TEAM PERFORMANCE ASSESSMENT

  1. Exam Quizzes (Questions and Answers) on the criteria for successful team performance e.g. interpersonal attitudes and behaviours, shared values, communication, etc
  2. Exam Quizzes (Questions and Answers) on the characteristics for a successful team
  3. Exam Quizzes (Questions and Answers) on the stages of team development, e.g. Forming, Storming, Norming, Performing, Adjourning
  4. Exam Quizzes (Questions and Answers) on the importance of team-dynamic theories in improving team performance
  5. Exam Quizzes (Questions and Answers) on the nature of each team dynamic theory

CONFLICT RESOLUTION

  1. Exam Quizzes (Questions and Answers) on the meaning of conflict
  2. Exam Quizzes (Questions and Answers) on causes of conflict from given scenarios or case studies
  3. Exam Quizzes (Questions and Answers) on conflict resolution techniques (steps and procedures)
  4. Exam Quizzes (Questions and Answers) on conflict resolution steps from the given scenarios
  5. Exam Quizzes (Questions and Answers) on the meaning of grievance
  6. Exam Quizzes (Questions and Answers) on the differences between conflict and a grievance
  7. Exam Quizzes (Questions and Answers) on the correct procedures to deal with grievances
  8. Exam Quizzes (Questions and Answers) on different ways or strategies of dealing with difficult people (personalities).

Term 2: Business Sectors and their Environments

  1. Exam Quizzes (Questions and Answers) on THREE types of business sectors
  2. Exam Quizzes (Questions and Answers) on a business sector from given scenarios
  3. Exam Quizzes (Questions and Answers) on the business environment from given scenarios and state the extent to which a business may control each of these environments
  4. Exam Quizzes (Questions and Answers) on business challenge according to the THREE business environments from given scenarios
  5. Exam Quizzes (Questions and Answers) on the extent of control businesses have over each environment e.g micro: full control, market: little control, macro: no control

Term 2: Leadership and Management

  1. Exam Quizzes (Questions and Answers) on leadership and management
  2. Exam Quizzes (Questions and Answers) on between leadership and management
  3. Exam Quizzes (Questions and Answers) on the following leadership styles: Democratic, Autocratic, Laissez-Faire/Free Reign, Charismatic, Transactional, Bureaucratic
  4. Exam Quizzes (Questions and Answers) on the impact of each leadership style on leadership and management
  5. Exam Quizzes (Questions and Answers) on situations in which different leadership styles can be applied
  6. Exam Quizzes (Questions and Answers) on the theories of management and leadership: Leaders and followers, Situational leadership, Transitional management/leadership, Transformational leadership
  7. Exam Quizzes (Questions and Answers) on the role of personal attitude in success and leadership

Term 2: Quality of Performance

  1. Exam Quizzes (Questions and Answers) on: Quality, Quality control, Quality assurance, Quality management, Quality performance, Quality management systems
  2. Exam Quizzes (Questions and Answers) on the advantages of a good quality management system
  3. Exam Quizzes (Questions and Answers) on how the quality of performance can contribute to success and failure of each business function
  4. Exam Quizzes (Questions and Answers) on quality indicators for each business function
  5. Exam Quizzes (Questions and Answers) on elements of Total Quality Management(TQM): Continuous skills development/ Education and training, Teamwork (including the importance of quality circles), Total client/customer satisfaction, Top management involvement/ Commitment, Involvement of all employees/ People Based Management, Adequate financing and capacity, Continuous improvement to processes and systems (including the application of the ‘PDCA’ model/cycle), Planning, Monitoring and evaluation of quality processes, Management by facts
  6. Exam Quizzes (Questions and Answers) on the impact of TQM elements on small and large businesses
  7. Exam Quizzes (Questions and Answers) on how TQM can impact on the reduction of the cost of quality, etc
  8. Exam Quizzes (Questions and Answers) on the impact of the elements TQM on small (sole traders) and large (big companies)
  9. Exam Quizzes (Questions and Answers) the impact of TQM if poorly implemented by businesses.

Term 3: Investment - Securities

  1. Exam Quizzes (Questions and Answers) on the functions of the JSE
  2. Exam Quizzes (Questions and Answers) on a range of available business investment opportunities e.g.: Government/RSA retail savings bonds, Unit trusts, Shares, Fixed deposits, Managed portfolio, Debentures, Fixed property, Mutual funds/stokvels, Business ventures/venture capital, Endowment/Life insurance policies/Retirement Annuities, 32-day notice accounts/Call Deposits
  3. Exam Quizzes (Questions and Answers) on the risk factor of each type of investment opportunity
  4. Exam Quizzes (Questions and Answers) on the types of shares
  5. Exam Quizzes (Questions and Answers) on between ordinary and preferences shares
  6. Exam Quizzes (Questions and Answers) on the rights of preferences shareholders
  7. Exam Quizzes (Questions and Answers) on the types of preference shares
  8. Exam Quizzes (Questions and Answers) on (positives/negatives) of the following forms of investment: Government/RSA retail savings bonds, Unit trusts, Shares, Fixed deposit
  9. Exam Quizzes (Questions and Answers) on the meaning of debentures, dividends, capital gain, simple interest, compound interest
  10. Exam Quizzes (Questions and Answers) on the factors that must be considered when making investment decisions
  11. Exam Quizzes (Questions and Answers) on the differences between compound interest and simple interest
  12. Exam Quizzes (Questions and Answers) on the compound and simple interest from given scenarios
  13. Exam Quizzes (Questions and Answers) on types of investment based on the calculations

Term 3: Investment - Insurance

  1. Exam Quizzes (Questions and Answers) on the difference between insurance and assurance and give examples
  2. Exam Quizzes (Questions and Answers) on the meaning of insurable and non-insurable risks and give examples
  3. Exam Quizzes (Questions and Answers) on the advantages of insurance for a business
  4. Exam Quizzes (Questions and Answers) on the principles of insurance for a business
  5. Exam Quizzes (Questions and Answers) on insurance concepts: Underinsurance, Over insurance, Average clause, Reinstatement, Excess, Calculate under-insurance
  6. Exam Quizzes (Questions and Answers) on compulsory and non-compulsory insurance with examples
  7. Exam Quizzes (Questions and Answers) on the types of compulsory insurance: UIF, RAF, Compensation Fund/COIDA
  8. Exam Quizzes (Questions and Answers) on the types of benefits paid out by the UIF.

Term 3: Forms of Ownership

  1. Exam Quizzes (Questions and Answers) on the characteristics of each form of ownership
  2. Exam Quizzes (Questions and Answers) on the impact (advantages and disadvantages) of the different forms of ownership
  3. Exam Quizzes (Questions and Answers) on how Capacity, Tax implication, Management, Capital and Division of Profits can contribute to success or failure of each form of ownership. Capacity: refers to the ability/potential of management to start and operate a business as planned. Tax implications: The tax requirements of each form of ownership determine the impact of taxation on business success/failure, Management: Ownership impacts on management functions which determine the success/failure of the business, Capital: refers to the ability to obtain capital from various sources (e.g. own/borrowed capital), The amount of capital that can be sourced will also impact on business success/failure, Division of profits: refers to how profit is divided between owner(s)/shareholders/ investors, Legislation/Legal requirements for establishment/starting a business impact on the establishment costs and time before a business can legally do business.

Term 3: Presentation and Data Response

  1. Exam Quizzes (Questions and Answers) on factors that must be considered when preparing for a presentation
  2. Exam Quizzes (Questions and Answers) on factors that must be considered by the presenter while presenting. maintain eye contact, use visual aids effectively, move, do not speak fast, use pauses effectively, etc
  3. Exam Quizzes (Questions and Answers) on how to respond to questions about work and presentations and handling feedback in a non-aggressive and professional manner
  4. Exam Quizzes (Questions and Answers) on how to identify areas for improvement of the next presentation
  5. Exam Quizzes (Questions and Answers) on recommendations for future improvements based on feedback from presentations
  6. Exam Quizzes (Questions and Answers) on examples of non-verbal presentations, e.g. written reports, scenarios, types of graphs (line, pie, bar charts), as well as other types of non-verbal information such as pictures and photographs.
  7. Exam Quizzes (Questions and Answers) on how to design a multimedia presentation to include visual aids, e.g. start with the text, select the background, choose relevant images/create graphs, etc.
  8. Exam Quizzes (Questions and Answers) on the effectiveness (advantages and disadvantages) of visual aids.

Learning Resources

Exam Papers

Here you will find all Business Studies Exam Papers for 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, and 2015.

The papers are for: Term 1, Term 2, Term 3, and Term 4


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