Social Implications & System Technologies Hardware/Software Questions and Answers Grade 12
42 exam questions on this topic from Information Technology Grade 12 past papers, each with a full answer.
What the ATP covers
Latest trends in processing, memory, and software licensing. E-Communication: Impact of social media, remote work, and the "Internet of Things" (IoT). Social Issues: The digital divide, globalization, and green computing.
Textbook: CAPS Annual Teaching Plan, Grade 12, Term 2: Advanced SQL, Social Implications & PAT Phase 2.
1.1.2
The type of memory on a graphics card that temporarily stores image data that is processed by the GPU. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
VRAM (Video Random Access Memory)
It holds the image data the GPU is working on.
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1.1.3
A technology that allows the operating system to identify a device that is plugged into the computer and automatically installs the driver for the device. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
Plug-and-Play (PnP)
The OS detects new hardware and installs its driver without user setup.
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1.1.4
A hardware device that connects computing devices to a central point and directs the data in the network to its correct destination so that communication can occur. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
Switch
A switch sends data only to the device it is meant for.
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1.1.7
The maximum amount of data that can be transmitted in a network from one point to the other in a certain period of time. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
Bandwidth
It measures how much data a connection can carry per second.
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1.2.4
The process of updating the firmware on a device, such as a smartphone or tablet. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
A Jailbreaking
B Refreshing
C Flooding
D Flashing the ROM.
Answer
D: Flashing the ROM.
Flashing rewrites the firmware stored in the device's ROM.
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1.2.5
A condition where a system spends excessive time swapping data between RAM and disk storage instead of executing tasks efficiently, leading to a drastic drop in performance. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
A Thrashing
B Crashing
C Downtime
D Access time
Answer
A: Thrashing
Constant swapping between RAM and disk slows the system sharply.
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2.1
Disk clean-up is a maintenance utility in Windows. List THREE functions of the disk cleanup utility. 3 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (3 x 1)
Answer
Three functions of the disk clean-up utility are:
It removes temporary files created by the system and applications. It empties the Recycle Bin. It deletes temporary Internet files and system cache files.
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2.2
Some specialised equipment, for example medical devices, still use VGA but it has mostly been replaced with HDMI. List TWO advantages of HDMI compared to VGA. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two advantages of HDMI compared to VGA are:
HDMI carries video and audio in one cable, while VGA carries video only. HDMI uses a digital signal that gives a clearer, more stable image and supports higher resolutions than the analogue VGA signal.
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2.3
Briefly explain the difference between POST and booting. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2)
Answer
POST is a start-up test run by the BIOS to check that essential hardware such as RAM, keyboard and storage is present and working.
Booting is finding the operating system on storage and loading it into RAM.
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2.4.1
System software is regularly updated with patches and service packs. Name TWO benefits of software updates. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two benefits of software updates are:
They fix bugs found in earlier versions of the software. They close security weaknesses that could let malicious users gain unauthorised access.
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2.4.2
Distinguish between a patch and a service pack. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2)
Answer
A patch is a small update that fixes a specific bug or security weakness.
A service pack is a collection of fixes, updates and new features released since the original software, bundled into one installable package.
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2.5
Discuss TWO reasons for compressing files and folders. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two reasons for compressing files and folders are:
Saves storage space: compressed files are smaller, so more can be kept on the disk.Faster transfer: smaller files upload, download and e-mail more quickly and use less bandwidth.
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2.6.1
Explain what cloud storage is. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2)
Answer
Cloud storage is a service where data and files are stored on remote servers and accessed over the Internet.
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2.6.2
State TWO advantages of cloud storage. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two advantages of cloud storage are:
Files can be accessed from anywhere with an Internet connection on any device. Storage space can easily be increased or decreased as needed (scalability), and data is backed up.
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2.7.1
Tabulate THREE differences between compilers and interpreters. 3 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (3)
Answer
Compiler Interpreter Translates the whole program to machine code before it runs. Translates and runs the code line by line. Lists the errors and will not run until they are fixed. Reports an error one line at a time, when the program reaches it and stops. Creates an executable (.exe) file that runs without the language installed. Creates no executable, so the language must be installed to run the program.
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2.7.2
List TWO examples of programming languages which use interpreters as a language translator. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two languages that use interpreters are:
Python Java
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2.7.3
Describe the role that APIs play in high-level programming languages. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
An API acts as a link between the programming language and the hardware, operating system or other software, so they can communicate.
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2.7.4
State TWO advantages of high-level programming languages compared to low-level programming languages. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two advantages of high-level languages are:
Fewer lines of code are needed because of built-in methods and libraries of pre-written code. The code is closer to human language, so it is easier to understand and debug.
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3.1
Tabulate TWO differences between fibre-optic cables and unshielded twisted pair cables. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2)
Answer
Fibre-optic cable Unshielded twisted pair (UTP) Much higher bandwidth and faster data transfer. Lower bandwidth and slower data transfer. Not affected by interference or eavesdropping, so it is more secure; but it is more expensive and harder to install. Affected by interference and eavesdropping; but it is cheaper and easier to install.
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3.2.1
Companies utilise WLANs and extranets to conduct business with their customers. State TWO advantages of a WLAN. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two advantages of a WLAN are:
It is easy to add new devices because no network point or cable is needed for each device. Users can connect from anywhere within Wi-Fi range, including places where cabling is difficult.
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3.2.2
State TWO disadvantages of connecting to a network using Wi-Fi. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two disadvantages of connecting using Wi-Fi are:
Speeds are generally lower than wired connections and signals can be hit by interference from walls and other devices. Wi-Fi is more open to hacking if it is not secured properly.
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3.2.3
Provide TWO ways in which access to an extranet can be controlled. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two ways to control access to an extranet are:
Require a username and password. Use two-factor authentication.
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3.3.1
Differentiate between thin clients and fat clients. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2)
Answer
A thin client has little or no storage and relies on the server to run applications and store files.
A fat client has its own storage and RAM and runs most software from its local hard drive.
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3.3.2
State TWO advantages of thin clients. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two advantages of thin clients are:
They are cheaper to buy because of their lower hardware specifications. Maintenance is easier because updates are done on the server only.
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3.3.3
A server is a computer that provides network resources. Name TWO resources shared by a server. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two resources shared by a server are:
Printing services. Files (file storage).
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3.4.1
Write out the acronym VoIP. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
Voice over Internet Protocol.
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3.4.2
Briefly explain what VoIP is. 1 mark
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (1)
Answer
VoIP is a protocol that lets voice calls be made over a network such as the Internet.
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3.4.3
State TWO disadvantages of VoIP. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two disadvantages of VoIP are:
Both users need a stable Internet connection, and call quality drops when bandwidth is limited or the network is congested. VoIP systems can be attacked by hackers, so calls may be intercepted if not encrypted.
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3.5
Name TWO advantages of web-based e-mail accounts. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2 x 1)
Answer
Two advantages of web-based e-mail accounts are:
They are easy to set up and usually come with free online storage. E-mail can be accessed from anywhere using a browser or app with an Internet connection.
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6.1.1
The digital divide impacts digital citizenship. Differentiate between digital divide and digital citizen. 2 marks
NSC September 2025 P2 (Eastern Cape) Social Implications & System Technologies Hardware/Software (2)
Answer
The digital divide is the gap between people who have access to ICT and people who do not.
A digital citizen is a person with the knowledge and skills to use ICT and the Internet responsibly towards others and the environment.
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