Hello Anonymous Grade 10 student!
I will be guiding you on how to answer the following question. Remember, this is based on the Life Orientation Grade 10 Source-Based Task (2025 Term 1), and all answers come from the Focus Grade 10 Life Orientation textbook.
Clarify why citizens should ensure that the government is always held accountable for its service delivery function.
According to the Focus Grade 10 Life Orientation textbook, accountability means that those in power must take responsibility for their actions, explain their decisions, and provide proof of how they have spent money.

Citizens should ensure that the government is held accountable for service delivery because:

1. The government is using public money – Citizens have the right to know how their tax money is being spent.
2. Leaders must keep their promises – If the government promises to improve roads, electricity, or schools, citizens must ensure that these services are delivered.
3. It prevents corruption and misuse of funds – Holding leaders accountable ensures that money is not wasted or stolen.
4. It ensures better performance – When citizens demand explanations for poor service delivery, the government is forced to improve its performance.

Since accountability and transparency go together, citizens must ask questions, request reports, and follow up on government actions to ensure that service delivery happens as promised.